At Adda247, we are committed to creating impactful and result-oriented learning experiences. Every course, test series, and product is designed with care, keeping in mind the needs of serious aspirants.
To ensure a consistent experience for all users, we follow a clear and student-friendly policy:
1. Digital Products
(Applies to: Live Classes, Video Courses, Test Series, Ebooks)
Once a purchase is made, it is processed immediately and access is granted, which means cancellations or refunds are not typically feasible.
However, we understand that sometimes a course may be selected in error. In such cases, you can request a one-time batch change to another course of the same value within 7 days of purchase. We encourage you to review all course details carefully before enrolling.
2. Books (Publication)
(Applies to: Physical Books purchased from Adda247)
If the product received is damaged or lost by the courier partner, the student is entitled for a replacement. However, In rare situations where the delivery fails due to an incorrect shipping address or if the package is declined at the time of delivery, we may not be able to offer a replacement or refund, as the shipment is returned undelivered.
Need Help?
If you need assistance or have any questions regarding your purchase, please contact our Customer Support Team: