24th National Conference on e-Governance 2021: Hyderabad Declaration Adopted

Hyderabad Declaration: Relevance

• GS 2: e-governance- applications, models, successes, limitations, and potential

Hyderabad Declaration on e-governance: Context

• 24th National Conference on e-Governance 2021 (NCeG) was successfully concluded, and Hyderabad Declaration on e-governance was adopted.

Hyderabad Declaration: Key points

• The conference was jointly organised by Ministry of Personnel, Public Grievances & Pensions and Ministry of Electronics & Information Technology (MeitY), Government of India, in association with the State Government of Telangana.
• The 24th NCeG represented a platform for constructive exchange of ideas on some of the latest technologies for promoting e-Governance.

24th National Conference on e-Governance 2021: Sub themes

• AatmaNirbhar Bharat: Universalization of Public Services
• Innovation– Platformization, Emerging Technologies
• Ease of living through Technology Interventions for Good Governance
• Government Process Re-engineering and Citizen’s participation in Government Processes
• India’s Techade – Digital Economy (Digital Payments – Building Citizen’s Confidence).

Hyderabad Declaration on e-governance

The Conference has unanimously adopted the Hyderabad declaration, which are outlined below:

• To bring citizens and government closer through digital platforms.
• Transform citizen services through use of technology by leveraging the artifacts of India Stack that include Aadhaar, UPI, DigiLocker, UMANG, e Sign and consent framework.
• Fast track the implementation of the national level public digital platforms in key social sectors viz. Health, Education, Agriculture, etc by adopting open interoperable architecture for joined up connected services.
• Operationalize the data governance framework to facilitate data sharing within Government entities as also make available all data on data.gov.in except for a negative list. Enable protocols for data collection, data harvesting, data privacy, data anonymization, data security, and data preservation that can help build a data economy.
• Foster responsible use of emerging technology such as Artificial Intelligence, Machine Learning, Blockchain, 5G, Augmented Reality, Virtual Reality, etc for Social Empowerment.
• Make India the global hub for emerging technology through creation of large pool of skilled resources on futuristic technologies
• Ensure resilient Government Infrastructure with robust technological solutions to withstand pandemic like disruptions.
• Foster a spirit of research and development and process reengineering in ongoing government services
• Uplift good governance to higher level through healthy competition among States and UTs and among Central Ministries by benchmarking services.
• NeSDA 2021 to be adopted in collaboration with MeITY for improving e-Governance landscape.
• Integration of all State/District portals with CPGRAMS for seamless Redressal of Public Grievances
• Replication of awarded projects under National Awards for e-Governance 2020 – 21 and their nomination for dissemination of best practices through Regional conferences
• Adoption of e-office version 7.0 in all ministries and departments
• Use technology for propagating end to end service delivery without human interference to the citizen at the grass root level
• Make “digital” the primary aspect of government service design and delivery and provide requisite infrastructure to achieve that.

What is e-governance?

• Electronic Governance or e-governance is the use of Information and Communication Technologies (ICTs) for delivering government services through integration of various systems between Government-to-Citizens (G2C), Government-to-Business (G2B), and Government-to-Government(G2G) services.

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