Investor Charter

 

Investor Charter: Relevance

• GS 2: citizens charters, transparency & accountability and institutional and other measures.

 

Investor Charter: Context

• SEBI (Securities Exchanges Board of India) has unveiled investor charter, and laid down certain dos and don’ts of investing in Indian securities market.

 

Investor Charter: Key points

• Investor Charter was first proposed in Union Budget 2021-22 to protect investors from misselling of financial products.
• This charter includes the rights and responsibilities of investors, and dos and don’ts of investing in the securities market.
• The charter has been published to protect the interests of investors by enabling them to understand the risks involved and invest in a fair, transparent, secure market, and to get services in a timely and efficient manner.
• It will also ensure that SEBI-registered intermediaries/ regulated entities adhere to their investor charters, including the grievance redressal mechanism.

 

Investor’s rights

• Get fair and equitable
• Expect redressal of investor grievances filed in SCORES (Sebi Complaints Redress System) in a timebound manner.
• Get quality services from SEBI-recognised market infrastructure institutions and SEBI-registered intermediaries/ regulated entities/ asset management companies.

Investor’s responsibilities

• Deal with SEBI-recognised market infrastructure institutions and SEBI-registered intermediaries/ regulated entities only.
• Update their contact details such as address, mobile number, email id, nomination and other KYC details in case of any changes.
• Ensure grievances are taken up by concerned entities within a stipulated period of time.
• Ensure that their accounts are operated only for their own benefit.

 

Do’s for investors

• Read and understand documents carefully before investing.
• Know about investor grievance-redressal mechanism.
• Know the risks involved before investing.
• Keep track of account statements and bring to notice of concerned stock exchange/ intermediary/ AMC any discrepancy that may be noted.
• Know about various fees, charges, margins, premiums, etc., involved in the transactions.
• Preserve relevant transaction-related documents.

 

Don’ts for investors

• Don’t make payments in cash while making any investment in the securities market, beyond the prescribed limit.
• Don’t share critical information such as account details and passwords with anyone.

 

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